📜 Privacy Policy

Effective Date: 26/05/2025
Website: [https://hevvgreenmcw88.wixsite.com/my-site]

North Yorkshire Web Design ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR).

1. What Information We Collect

We may collect and process the following data:

• Name, email address, and contact details (provided via forms or enquiries)

• Website usage data (cookies and analytics)

• Payment or invoicing details (for clients only)

2. How We Use Your Information

We use your information to:

• Respond to enquiries or contact requests

• Deliver design services you’ve requested

• Send invoices and process payments

• Improve the website (analytics and user feedback)

3. Sharing Your Information

We do not sell or share your data with third parties for marketing. We may share information with service providers (e.g., invoicing tools or hosting platforms) solely to carry out your requested services.

4. Your Rights

You have the right to:

• Access, update, or delete your data

• Withdraw consent at any time

• File a complaint with the ICO (Information Commissioner’s Office)

5. Contact Us

If you have questions about your data, email: tmuk.enquires@gmail.com

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🍪 Cookies Policy

Effective Date: 26/05/2025

This website uses cookies to improve user experience. Cookies are small files stored on your device to help track preferences and usage.

1. Types of Cookies Used

• Essential Cookies – Required for website functionality

• Analytics Cookies – Help us understand site usage (e.g. via Google Analytics)

• Functionality Cookies – Remember your preferences

2. How to Manage Cookies

You can change cookie settings in your browser at any time. Most browsers allow you to block or delete cookies entirely.

3. Consent

By using this site, you agree to our use of cookies unless you adjust your settings.

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📘 Terms & Conditions

Effective Date: 26/05/2025

Welcome to North Yorkshire Web Design. These terms govern your use of our website and services.

1. Services

We offer website design, branding, and digital support services. Scope and pricing are agreed upon in writing before work begins.

2. Payments

• Invoices must be paid in full before the final site is handed over.

• Payment terms will be clearly set out before project begins.

• Late payments may result in project delays or added fees.

3. Intellectual Property

All final work becomes the client’s property once paid in full. We retain the right to display projects in our portfolio unless agreed otherwise.

4. Cancellations & Refunds

Cancellations must be made in writing. Refunds are issued at our discretion, depending on the stage of work completed. Once the final work has been delivered and becomes the client's property, no refunds will be issued. This policy will be confirmed in writing prior to final delivery.

5. Liability

We strive for perfection, but cannot be held liable for website downtime, data loss, or external issues once the project is delivered.

6. Dispute Resolution

If issues arise, both parties agree to informal negotiation. If unresolved after 30 days, we agree to binding arbitration before pursuing litigation.